Last updated on Jan 12. 2019
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
North America: 10-20 business days
Europe: 10-14 business days
Australia, New Zealand and Oceania: 14-20 business days
Asia Pacific: 14-20 business days
We'll do our best to meet these shipping estimates, but cannot guarantee them.
Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns & exchanges
We gladly accept returns and exchanges
Contact us within: 30 days of delivery
Ship items back within: 60 days of delivery
We don't accept cancellations.
But please contact us if you have any problems with your order firstname.lastname@example.org
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We will only use your shipping and billing address, and contact information
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)